Privacy Policy

Overview Tayyara

Tayyara Tech (collectively, Tayyara Tech, we, us, our) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding personal information we collect from users of our services, including our website at tayyaratech.com and widget on third-party websites, and all other services provided by Tayyara Tech (Services). Our primary privacy obligations are derived from Australian law. Our Privacy Policy, available on our website, sets out how we comply with these obligations. Sometimes, we also handle the information of EU citizens or share data with other organisations which do so or provide services to individuals located in the EU. To the extent that we do so, this GDPR Privacy Policy for EU General Data Protection Regulation applies. The processing of Personal Information will always be in line with the Australian Privacy Principles contained in the Privacy Act 1998 (Cth) (Privacy Act), the General Data Protection Regulation (GDPR), and in accordance with country-specific data protection regulations applicable to Tayyara Tech. We have implemented a number of technical and organisational measures to ensure the most complete protection of Personal Information processed through the Services.

User Consent

Where we rely on your consent as the lawful basis to process your data under the GDPR, we will always ask for you to positively affirm your acceptance. By clicking to accept this Privacy Policy, you acknowledge and agree to be bound by this Privacy Policy. We note that all contact or other data forms where consent is required to be given by you include no pre-checked checkboxes so that you are able to freely, affirmatively opt-in. We will also provide you with notice on the Services specifically detailing what it is that you are consenting to in clear and plain language, as well as ensuring that each matter that requires consent is clearly distinguishable. For all areas of the Services where consent is given, it is just as easily able to be withdrawn through the appropriate account settings on the Services. If you believe that consent has not been given freely or is in breach of the terms of this Privacy Policy, please contact us.

What Personal Information we collect 

We will only collect Personal Information from you if it is reasonably necessary for one or more of our functions or activities. Personal Information means any information that allows someone to identify you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

3.1 Information you provide to us (a) Account and User Content You need to create an account with us to use some of our Services. During your account registration and use of the Services, you may enter your details on the different forms or provide us with additional content. We may collect this Personal Information from you, such as your name, e-mail, phone number, identification number and mailing addresses, phone number, password, passport details and other relevant details when you register to use the Services. This data is used to enable us to identify and verify you and provide you with support, services, mailings, sales and marketing actions, and billings. Certain functionality of the Tayyara Services requires your Personal Information to function properly. When you create or share content, or upload content such as photos, videos, comments, meta data (geographic tags) we may also collect this data. The legal basis for this processing is based on: − your consent through your voluntary submission of the form and agreeing to these terms; − the Personal Information being necessary for the performance of a contract to which you are a party; − for carrying out pre-contractual measures; and/or − any other legitimate interests as detailed below. (b) Payment Data When you make a purchase, we (or our third-party service provider) will collect all information necessary to complete the transaction, including your name, credit card information, debit card information, billing information and/or PayPal information. The Personal Information we collect will be the data that you input in any payment area on the Services. The legal basis for this processing is based on: − your consent through your voluntary submission of the form and agreeing to these terms; − the Personal Information being necessary for the performance of a contract to which you are a party including the payment of goods or services; and/or − any other legitimate interests as detailed below. This Personal Information is needed to enable us to process your payment for the goods or services. (c) Contact and Messaging Data If you provide us feedback or contact us via e-mail, or other means including by phone call or by contracting with us, we will collect your name and e-mail address, as well as any other content included in the e-mail or conversation, in order to send you a reply. If you contact or message another user through our website or widget, we will also collect this data. We will store and process your communications and information as needed. We may also collect contact information if you choose to upload, sync or import it from a device. The legal basis for this processing is based on: − either through your consent through your voluntary submission of the form and agreeing to these terms or by your voluntary submission of data to us in other means; − the Personal Information being necessary for the performance of a contract to which you are a party; − for carrying out pre-contractual measures; and/or − any other legitimate interests as detailed below. By submitting a form or contacting us such Personal Information is transmitted on a voluntary basis and you consent to its collection. (d) Subscription Data When you use the Services, you may have the ability to subscribe to various newsletters or other forms. We may collect the data when you input your details for subscription purposes.

3.3 Information we collect from others (a) Data and content other people upload We may also collect information and communications that other people provide when they use our Services. This can include information about you such as when others send messages, documents and information to you. We may also collect your information if you are invited to participate in our Services this may include information such as your name, mailing address, phone number, email address, contact preferences and is used for the purpose of enabling us to provide our Services to you. We will only collect information about you directly from you, except where it is unreasonable or impracticable to do so.

 How we use your Personal Information

4.1 Use of personal information We will only use or disclose your personal information for the purposes for which we advised you we were collecting it for as noted in this Privacy Policy and including to: − maintain your account and contact details; − remember information so you don’t have to re-enter it during your visit or the next time you visit the Service; − provide personalised content and information to you and others; − send marketing communication to you; − conduct our business, generate content and provide customer support and payment options (including updates and improvements); − administer contracts including to negotiate, execute and/or manage a contract with you; − communicate with you; − provide you with access to protected areas of the website or other Services; − conduct surveys to determine use and satisfaction; − detect, investigate and prevent potentially unlawful acts or omissions or acts or omissions with the potential to breach our Terms and Conditions, this Privacy Policy or any other policy; − enforce our Terms and Conditions, this Privacy Policy or any other policy; − verify information for accuracy or completeness; − comply with our legal obligations; − monitor metrics; − combine or aggregate your personal information with information we collect from third parties and use it for the purposes set out in this Privacy Policy; − protect a person’s rights, property or safety; − process transactions to which you are a party; − resolve disputes and to identify, test and resolve problems; − improve our Services; and − any other purpose made known in this Privacy Policy or other policy. We agree to not use or disclose this information for a secondary purpose unless you consent to us doing so, or another exception applies under applicable laws. For the purposes of the law, some information we hold about you may be considered ‘sensitive’ and therefore subject to greater protection. In the event that we hold sensitive information about you, we will only disclose or use that information with your consent or if another exception applies under applicable laws. We will also use or disclose your personal information or sensitive information if we are required to do so by law or a court / tribunal order, or if we reasonably believe that the use or disclosure of the information is reasonably necessary for an enforcement related activity or on behalf of an enforcement body, in which case we will make a written note of the use or disclosure or another exception applies under relevant laws.

4.2 Creation of anonymous data We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may collect information regarding customer activities on our Services including the website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and Services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

Disclosure of your Personal Information 

We may disclose your Personal Information to third parties for the purposes contained in this Privacy Policy, including without limitation to: (a) Service Providers We may share your Personal Information with services providers to: − provide you with the Services that we offer you including the website; − to conduct quality assurance testing; − to facilitate creation of accounts; − to provide technical support; − and/or to provide other services to Tayyara. The service providers (and if necessary, data processors) include: − information technology service providers such as web host providers and analytical providers; − mailing houses; − advertising partners; − market research organisations to enable them to measure the effectiveness of our advertising; and − specialist consultants. These third party service providers are required not to use your Personal Information other than to provide the services requested by Tayyara. (b) Affiliates and Acquisitions We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (Affiliates), in which case we will require our Affiliates to honour this Privacy Policy. In the event we are involved in a merger, acquisition or sale of assets we may disclose Personal Information collected by us to such entities that we propose to merge with or be acquired by and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. This includes the disclosure of information to our clients where we act as a data processor. (c) Third parties including those you choose to share your data with We may disclose your Personal Information to third parties to whom you expressly ask to us to send the Personal Information to or to third parties you choose to send your Personal Information to. We may also, with your consent or at your direction, disclose your personal information to your authorised representatives. (d) Other disclosures Regardless of any choices you make regarding your Personal Information (as described below) Tayyara may disclose Personal Information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws, regulations, enforceable governmental requests or to respond to subpoenas or warrants served on Tayyara; (iii) to protect or defend the rights or property of Tayyara or users of the Services; (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms and Conditions; (v) to protect the safety of any person or to protect the safety or integrity of our platform including for security reasons; (vi) detect, prevent or otherwise address fraud, security or technical issues. We may share your Personal Information with such third parties subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your Personal Information only on our behalf and pursuant to our instructions. We will take reasonable steps to ensure that anyone to whom we disclose your personal information respects the confidentiality of the information and abides by the GDPR or equivalent privacy laws. We will not share, sell, rent or disclose your personal information in ways different from what is disclosed in this Privacy Policy. Where we act as a data processor the client may also provide us with instructions with regards to disclosure.

If we can’t collect your data 

If you do not provide us with the personal information described above, some or all of the following may happen: − we may not be able to provide the requested products or services to you, either to the same standard or at all; − we may not be able to run the competitions and promotions in a way that benefits you; − we may not be able to provide you with information about products and services that you may want; or − we may be unable to tailor the content of our Services to your preferences and your experience of our Services may not be as enjoyable or useful.

 Cookies Policy

7.1 What are cookies? A cookie is a small piece of text sent to your browser by a website that you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

7.2 Use of cookies Tayyara’s Services including websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Tayyara and our partners also use cookies and other technologies to remember personal information when you use our Services. Our goal in these cases is to make your experience with Tayyara more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Tayyara platform. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system and provide you with better customer service. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

7.3 How to manage cookies Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Tayyara Services may not be available once cookies are disabled.

Third party websites 

When you click on a link to any other website or location, you will leave our website and go to another site and another entity may collect Personal Information or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

 Managing your Personal Information 

Subject to the Privacy Act and the GDPR you may request to access the personal information we hold about you by contacting us. All requests for access will be processed within a reasonable time. (a) Accessing or rectifying your Personal Information We may, if required, provide you with tools and account settings to access, correct, delete, or modify the Personal Information you provided to us. You can find out more about how to do this by contacting us. In the event that you are unable to access your Account to access or rectify your Personal Information, you may submit a request to us to correct, delete or modify your Personal Information and download the data for you. (b) Deletion We keep data for as long as it is needed for our operations. If you deactivate and delete your Account, your data will no longer be visible on your Account. Please keep in mind that third parties may still retain copies of information you have made public through our Services. If you wish to have us delete your data, please contact us. (c) Object, restrict or withdraw consent If you have an Account on the Services, including the website, you will be able to view and manage your privacy settings. Alternatively, if you do not have an Account, you may manually submit a request to us if you object to any Personal Information being stored, or if you wish to restrict or withdraw any consent given for the collection of your Personal Information. You may withdraw your consent to the processing of all your Personal Information at any time. If you wish to exercise this right, you may do so by contacting us. You may withdraw your consent or manage your opt-ins by either viewing your account on the Services or clicking the unsubscribe link at the bottom of any marketing materials we send you. (d) Portability We may, if required and possible, provide you with the means to download the information you have shared through our services. Please contact us for further information on how this can be arranged. In certain instances, we may not be required or able to provide you with access to your personal information. If this occurs, we will give you reasons for our decision not to provide you with such access to your personal information in accordance with the Privacy Act and the GDPR. There is no application fee for making a request to access your personal information. However, we may charge an administrative fee for the provision of information in certain circumstances such as if you make repeated requests for information or where the information is held by a third-party provider. Where we act as a data processor, we do so on behalf of our client and in accordance with their instructions. This means that should you wish to access, review, correct, transfer, modify or delete any Personal Information we process on behalf of a client you should contact the client with your request

Direct marketing materials 

We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.

Storage and Security of Your Personal Information 

Tayyara stores Personal Information in Amazon Web Services. Tayyaratakes the security of your personal information very seriously. We will take all steps reasonable under the circumstances to protect your personal information from misuse, interference, loss; and unauthorised access, modification or disclosure. We will process Personal Information securely and apply and maintain appropriate technical and organisational measure to protect Personal Information. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 International Transfer and Disclosure of Personal Information 

Where we are required to use suppliers outside of Australia, we ensure that all our suppliers are required to adhere to the Australian Privacy Principles. Where we transfer Personal Information from within to outside of the European Union or EFTA States, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws. We may disclose personal information to our related bodies corporate and third-party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. We may disclose your personal information to entities located outside of Australia, including the following: − our related bodies corporate; − our data hosting and other IT service providers, located in various countries; and − other third parties located in various foreign countries. We may disclose your personal information to entities within Australia who may store or process your data overseas.

Notifiable Data Breaches 

We take data breaches very seriously. We will endeavour to meet the 72-hour deadline as imposed by the GDPR, to report any data breach to the supervisory authority where a data breach occurs that will likely be a risk to you. Further, where there is likely to be a high risk to your rights, we will endeavour to contact you without undue delay. We will review every incident and take action to prevent future breaches.

Contact Information

Tayyara Tech welcomes your comments or questions regarding this Privacy Policy. If you have a question regarding this Privacy Policy or you would like to make a complaint, please contact us by email using our contact details on the Services or below.If you reside in the European Union or EFTA States, the data controller that is responsible for your Personal Information is:

Tayyara Tech Pty Ltd
[Insert ACN or ABN if applicable]
[Insert Address]
[Insert City, Postcode, State, Country]

Changes to this Privacy Policy

This Privacy Policy is subject to occasional revision, and Tayyara Tech reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Continued use of our Services, including the website, shall indicate your acknowledgement that it is your responsibility to review the Privacy Policy periodically and become aware of any modifications.We may amend this policy from time to time. Not all changes to our Privacy Policy will require your consent, for example, where office security procedures are changed. We will notify you of any change to our information handling policy that requires your consent before being implemented.